Previous Events

Webinar Date: August 29, 2023 Time: 2:00 PM (GMT) Overview: The webinar on “Sustainability and Responsible Tourism” conducted by Christian Narito on August 29, 2023, was a thought-provoking exploration of the pivotal role sustainability plays in shaping the future of the hospitality and tourism industry. Narito eloquently articulated the pressing need for environmentally responsible practices in … Read more

Webinar Date: June 29, 2023 Time: 2:00 PM (GMT) Overview: On June 29, 2023, at 2:00 PM, the webinar delved into the art of Upselling and Suggestive Selling Techniques, featuring the expertise of speaker Celine Tamayo. This session provided invaluable insights into the strategies and tactics essential for businesses aiming to enhance sales and customer satisfaction. … Read more

Webinar Date: April 20, 2023 Time: 2:00 PM (GMT) Overview: The webinar, titled “Developing Customer Service Skills,” featured Celine Tamayo as the speaker, providing an insightful exploration into the art of cultivating exceptional customer service abilities. Held on April 20, 2023, at 2:00 PM, the event delved into the significance of customer service skills in today’s … Read more

Webinar Date: March 29, 2023 Time: 2:00 PM (GMT) Overview: The webinar titled “Applying Data Analytics in the Hospitality Industry,” held on March 29, 2023, featuring speaker Darwin Tacubanza, delved into the strategic use of data analytics within the hospitality sector. The event provided valuable insights into leveraging data-driven approaches to enhance guest experiences, optimize operations, … Read more

Webinar Date: July 26, 2023 Time: 2:00 PM (GMT) Overview: On July 26, 2023, the webinar titled “Handling Difficult Guests and Resolving Conflicts” offered a comprehensive exploration of managing challenging situations within the hospitality sector. Speaker Celine Tamayo, an industry expert, shared valuable insights and practical strategies to effectively handle difficult guests and navigate conflict resolution … Read more

Webinar Date: May 24, 2023 Time: 2:00 PM (GMT) Overview: “Communication Skills for Hospitality Professionals” was a webinar held on May 24, 2023, featuring Celine Tamayo as the speaker. Celine, an accomplished Training and Development Specialist with a background in the food and beverage industry, shared insights on effective communication strategies within the hospitality sector. Her … Read more

Webinar Date: October 25, 2022 Time: 2:00 PM (GMT) Overview: On October 25, 2022, an informative webinar took place, focused on “Best Practice in Front Office Operations.” The speaker for this event, Danilo Molina, brought a wealth of experience to the discussion. Mr. Molina is not only the owner of DM Molina Food Enterprise but … Read more

Webinar Date: September 15, 2022 Time: 2:00 PM (GMT) Overview: On September 15, 2022, an enlightening webinar took place, shedding light on the critical subject of “Post COVID Food Hygiene and Sanitation Standards.” The featured speaker, Frederick Castillo, brought with him a wealth of experience as a General Operations Manager, hotelier, and international chef with a … Read more

Webinar Date: July 20, 2022 Time: 4:00 PM (GMT) Short Overview: On July 20, 2022, attendees had the privilege of joining a captivating webinar that explored the pivotal role of creativity in the Hospitality and Tourism Industry. Renowned British expert, David Parrish, shared his extensive knowledge as a Management Consultant, Trainer, Business Adviser, Coach, Mentor, … Read more