Webinar Date: June 30, 2026 Time: 2:00 PM (GMT) Featured Speaker: Benson Yuson – passions to wine brought him to both the Old World (Europe’s France, Italy, Spain, Germany & Portugal) and New World (USA, Chile, Argentina, South Africa, Australia & New Zealand) of wine. He enjoys a career built over 15 years of extensive relevant experience … Read more
Webinar Date: February 25, 2026 Time: 2:00 PM (GMT) Featured Speaker: Celine F. Tamayo, MBA, CLDP is a Learning & Development and Marketing Consultant in the hospitality industry, working with hotel and food & beverage teams on service culture and guest experience. She also runs a small café, keeping her work practical, grounded, and operations-focused <<< Go … Read more
Webinar Date: October 24, 2025 Time: 2:00 PM (GMT) Featured Speaker: Benson Yuson – is a hospitality and tourism expert with over 30 years of global experience leading luxury brands. Specializing in operations and talent development, he is dedicated to advancing excellence and continuous growth in the industry and academe. <<< Go back to Events Page
Webinar Date: July 25, 2025 Time: 2:00 PM (GMT) Overview: The ITHP webinar on “The Filipino Brand of Service: How to Lead With Mabuhay Culture”, held on July 25, 2025, featured Benson Yuson, a hospitality and tourism expert with over 30 years of experience. The session emphasized the unique values behind the Filipino service tradition, highlighting … Read more
Webinar Date: April 23, 2025 Time: 2:00 PM (GMT) Overview: The ITHP webinar on “The Future of Travel with AI”, held on April 23, 2025, featured Rimer E. Batayen, LPT, CLSSYB, who explored how artificial intelligence is transforming the travel and tourism landscape. The session highlighted AI-driven innovations that enhance customer experience, streamline operations, and shape … Read more
Webinar Date: January 21, 2025 Time: 2:00 PM (GMT) Overview: The ITHP webinar on “Leadership in Hospitality: Building Strong Teams and Effective Management”, held on January 21, 2025, featured Argie Miles De Guzman Tilap, MBA, who shared strategies for fostering strong teamwork and effective leadership in the hospitality industry. The session focused on practical approaches to … Read more
Webinar Date: February 21, 2024 Time: 2:00 PM (GMT) Overview: The ITHP webinar on “Success Mindset in the Hospitality Industry”, held on July 24, 2024, featured Arnold Johnsen R. Acedra and highlighted the importance of cultivating a positive and growth-oriented mindset to excel in the hospitality field. The session emphasized personal discipline, professional attitude, and continuous … Read more
Webinar Date: June 21, 2024 Time: 2:00 PM (GMT) Overview: The ITHP webinar on “Major Issues in the Hospitality Industry”, held on June 21, 2024, featured Herald Dela Cruz and explored the key challenges currently shaping the hospitality sector. The session discussed operational, workforce, and guest-experience issues, offering insights to help professionals adapt, innovate, and maintain … Read more
Webinar Date: May 23, 2024 Time: 2:00 PM (GMT) Overview: The ITHP webinar on “Customer Relationship Management” held on May 23, 2024, featured Christian Narito and focused on effective strategies for building strong customer relationships in the tourism and hospitality industry. The session highlighted practical techniques for understanding customer needs, enhancing service interactions, and fostering long-term … Read more
Webinar Date: February 21, 2024 Time: 2:00 PM (GMT) Overview: The ITHP webinar on “Employer Brand and Strategic Marketing Insights for the Tourism & Hospitality Industry” held on February 21, 2024, featured Christian Narito as the speaker. The session provided practical insights on strengthening employer branding and applying strategic marketing approaches to attract talent, enhance organizational … Read more