Previous Events

Webinar Date: July 25, 2025 Time: 2:00 PM (GMT) Overview: The ITHP webinar on “The Filipino Brand of Service: How to Lead With Mabuhay Culture”, held on July 25, 2025, featured Benson Yuson, a hospitality and tourism expert with over 30 years of experience. The session emphasized the unique values behind the Filipino service tradition, highlighting … Read moreThe Filipino Brand of Service: How to Lead With Mabuhay Culture

Webinar Date: April 23, 2025 Time: 2:00 PM (GMT) Overview: The ITHP webinar on “The Future of Travel with AI”, held on April 23, 2025, featured Rimer E. Batayen, LPT, CLSSYB, who explored how artificial intelligence is transforming the travel and tourism landscape. The session highlighted AI-driven innovations that enhance customer experience, streamline operations, and shape … Read moreThe Future of Travel with AI

Webinar Date: January 21, 2025 Time: 2:00 PM (GMT) Overview: The ITHP webinar on “Leadership in Hospitality: Building Strong Teams and Effective Management”, held on January 21, 2025, featured Argie Miles De Guzman Tilap, MBA, who shared strategies for fostering strong teamwork and effective leadership in the hospitality industry. The session focused on practical approaches to … Read moreLeadership in Hospitality: Building Strong Teams and Effective Management

Webinar Date: February 21, 2024 Time: 2:00 PM (GMT) Overview: The ITHP webinar on “Success Mindset in the Hospitality Industry”, held on July 24, 2024, featured Arnold Johnsen R. Acedra and highlighted the importance of cultivating a positive and growth-oriented mindset to excel in the hospitality field. The session emphasized personal discipline, professional attitude, and continuous … Read moreSuccess Mindset in the Hospitality Industry

Webinar Date: June 21, 2024 Time: 2:00 PM (GMT) Overview: The ITHP webinar on “Major Issues in the Hospitality Industry”, held on June 21, 2024, featured Herald Dela Cruz and explored the key challenges currently shaping the hospitality sector. The session discussed operational, workforce, and guest-experience issues, offering insights to help professionals adapt, innovate, and maintain … Read moreMajor Issues in The Hospitality Industry

Webinar Date: May 23, 2024 Time: 2:00 PM (GMT) Overview: The ITHP webinar on “Customer Relationship Management” held on May 23, 2024, featured Christian Narito and focused on effective strategies for building strong customer relationships in the tourism and hospitality industry. The session highlighted practical techniques for understanding customer needs, enhancing service interactions, and fostering long-term … Read moreCustomer Relationship Management

Webinar Date: February 21, 2024 Time: 2:00 PM (GMT) Overview: The ITHP webinar on “Employer Brand and Strategic Marketing Insights for the Tourism & Hospitality Industry” held on February 21, 2024, featured Christian Narito as the speaker. The session provided practical insights on strengthening employer branding and applying strategic marketing approaches to attract talent, enhance organizational … Read moreEmployer Brand and Strategic Marketing Insights for the Tourism & Hospitality Industry

Webinar Date: January 31, 2024 Time: 2:00 PM (GMT) Overview: The ITHP Online Learning Series webinar on “Success Mindset and Ethics in the Tourism & Hospitality Industry” was held on January 31, 2024, featuring Christian Narito. The session highlighted key principles of professional ethics and the importance of cultivating a success-oriented mindset to thrive in the tourism … Read moreSuccess Mindset and Ethics in the Tourism & Hospitality Industry

Webinar Date: October 27, 2023 Time: 2:00 PM (GMT) Overview: The webinar on “Sales and Marketing Strategies for Hospitality Businesses” was a comprehensive exploration of effective techniques tailored specifically for the dynamic landscape of the hospitality industry. Led by seasoned expert Christian Narito, the session delved into innovative approaches, leveraging the latest trends and technologies to … Read moreSales and Marketing Strategies for Hospitality Businesses

Webinar Date: September 28, 2023 Time: 2:00 PM (GMT) Overview: The webinar titled “Management and Leadership Skills for Hospitality Professionals” held on September 28, 2023, at 2:00 PM, featured Christian Narito as the speaker. The session delved into essential management and leadership skills tailored specifically for the dynamic landscape of the hospitality industry. Christian Narito, a … Read moreManagement and Leadership Skills for Hospitality Professionals