Leslie Ann Oliveros Alcain, a Certified Tourism Professional (CTP) under the Institute of Tourism and Hospitality Professionals (ITHP) exemplifies the gold standard in tourism education. With more than a decade of professional teaching experience, she currently serves as College Instructor and Tourism Program Coordinator at Señor Tesoro College Inc. in Calasiao, Pangasinan, where she combines … Read more
Dr. Armando M. Hisuan Jr., a Certified Hospitality Professional (CHP),stands at the forefront of culinary arts, cultural preservation, and academic leadership in the Philippines. As Program Coordinator and Faculty Member of the Hospitality Management program at Central Philippine University, he has been shaping the field since 2009—developing curricula, conducting pioneering research, and fostering institutional partnerships … Read more
Fe Corazon C. Villanueva, a Certified Hospitality Professional (CHP) recognized by the Institute of Tourism and Hospitality Professionals (ITHP), is one of the most influential leaders in Philippine hospitality and tourism education. With over a decade of distinguished service in academic leadership, global partnerships, and program innovation, she has transformed La Consolacion University Philippines (LCUP) … Read more
Glenn J. Benzon is a powerhouse in Philippine hospitality and tourism education, blending academic rigor with real-world industry expertise. As Instructor II and College Coordinator for Extension Services and Community Involvement at the University of Northern Philippines (UNP) College of Hospitality and Tourism Management, he has been shaping future hoteliers and tourism leaders since 2009. … Read more
Patrick Jude M. Uljer, a Certified Hospitality Professional (CHP) since 2024, is steadily making his mark at the intersection of hospitality and human resources. Currently serving as HR Recruitment and Selection Assistant at Alrose Group of Companies in Iligan City, he plays a pivotal role in talent acquisition—screening candidates, facilitating onboarding, and ensuring the organization … Read more
Gilbert Ian M. Dalida, a Certified Hospitality Professional and proud member of ITHP since December 2024, stands at the crossroads of tourism, community development, and creative entrepreneurship. With over a decade of diverse experience, he has built a career defined by service excellence, sustainability, and grassroots leadership—earning recognition both locally and nationally. As Operations Manager … Read more
A Certified Tourism Professional (CTP) and Certified Hospitality Professional (CHP), Rogelio “Hajjie” M. Alejandro, Jr. has been a proud member of the Institute of Tourism & Hospitality Professionals (ITHP) since January 2024. With a career that spans continents, industries, and disciplines, Hajjie has become a dynamic figure whose work merges creativity, strategy, and service. Based … Read more
A Certified Hospitality Professional (CHP) with a distinguished global career, Dr. Manida Xongmixay-Lau is redefining excellence in business solutions and customer experience. As Vice President for Business Solutions & Member Experience, she masterfully bridges operational strategy with transformative guest engagement, setting new benchmarks for hospitality leadership. Her CHP credential reflects the highest standards of service, … Read more
A Certified Hospitality Professional, Alessandro A. Pasague has built a career rooted in integrity, professionalism, and a genuine commitment to service. Respected in both academic and government sectors, he has excelled in roles that bridge policy-making, education, and community engagement. His professional journey began as an Administrative Officer, where he handled institutional records and supported … Read more
The hospitality and tourism industry is known for its high levels of customer service, making soft skills essential for success in this field. Soft skills refer to a set of personal attributes that enable individuals to interact effectively with others. In this article, we will explore some of the essential soft skills required for a … Read more