Gilbert Ian M. Dalida, a Certified Hospitality Professional and proud member of ITHP since December 2024, stands at the crossroads of tourism, community development, and creative entrepreneurship. With over a decade of diverse experience, he has built a career defined by service excellence, sustainability, and grassroots leadership—earning recognition both locally and nationally. As Operations Manager … Read more
A Certified Tourism Professional (CTP) and Certified Hospitality Professional (CHP), Rogelio “Hajjie” M. Alejandro, Jr. has been a proud member of the Institute of Tourism & Hospitality Professionals (ITHP) since January 2024. With a career that spans continents, industries, and disciplines, Hajjie has become a dynamic figure whose work merges creativity, strategy, and service. Based … Read more
A Certified Hospitality Professional (CHP) with a distinguished global career, Dr. Manida Xongmixay-Lau is redefining excellence in business solutions and customer experience. As Vice President for Business Solutions & Member Experience, she masterfully bridges operational strategy with transformative guest engagement, setting new benchmarks for hospitality leadership. Her CHP credential reflects the highest standards of service, … Read more
A Certified Hospitality Professional, Alessandro A. Pasague has built a career rooted in integrity, professionalism, and a genuine commitment to service. Respected in both academic and government sectors, he has excelled in roles that bridge policy-making, education, and community engagement. His professional journey began as an Administrative Officer, where he handled institutional records and supported … Read more
The hospitality and tourism industry is known for its high levels of customer service, making soft skills essential for success in this field. Soft skills refer to a set of personal attributes that enable individuals to interact effectively with others. In this article, we will explore some of the essential soft skills required for a … Read more
The hospitality industry is always changing, and in 2023, there are several trends that are shaping the industry. These trends are driven by consumer behavior, technological advancements, and sustainability concerns. Here are the top 10 trends that will shape the hospitality industry in 2023. Sustainability and Eco-friendliness: Hotels and restaurants are adopting eco-friendly practices such … Read more
The COVID-19 pandemic has significantly impacted the hospitality industry, forcing hotels and restaurants to shut down or operate at limited capacity. As the world begins to recover and adapt to the new normal, the hospitality industry faces numerous challenges and opportunities. Challenges in the ‘New Normal’ One of the most significant challenges faced by the … Read more
Hospitality and tourism are two industries that have been hit hard by the COVID-19 pandemic. The travel restrictions and lockdowns have resulted in a significant decline in the number of tourists and travelers. However, with the ongoing vaccination programs and the easing of travel restrictions, the industry is slowly bouncing back. The Changing Face of … Read more
As the hospitality and tourism industry continues to grow, there is an increasing demand for skilled and knowledgeable professionals. While having experience in the field is valuable, obtaining certifications can give you a competitive edge and open up new opportunities for career advancement. Stand Out in a Competitive Job Market One of the biggest advantages … Read more