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Fe Corazon C. Villanueva, a Certified Hospitality Professional (CHP) recognized by the Institute of Tourism and Hospitality Professionals (ITHP), is one of the most influential leaders in Philippine hospitality and tourism education. With over a decade of distinguished service in academic leadership, global partnerships, and program innovation, she has transformed La Consolacion University Philippines (LCUP) … Read moreLeadership Journey of Fe Corazon C. Villanueva

Glenn J. Benzon is a powerhouse in Philippine hospitality and tourism education, blending academic rigor with real-world industry expertise. As Instructor II and College Coordinator for Extension Services and Community Involvement at the University of Northern Philippines (UNP) College of Hospitality and Tourism Management, he has been shaping future hoteliers and tourism leaders since 2009. … Read moreLeadership Journey of Glenn J. Benzon

Patrick Jude M. Uljer, a Certified Hospitality Professional (CHP) since 2024, is steadily making his mark at the intersection of hospitality and human resources. Currently serving as HR Recruitment and Selection Assistant at Alrose Group of Companies in Iligan City, he plays a pivotal role in talent acquisition—screening candidates, facilitating onboarding, and ensuring the organization … Read moreLeadership Journey of Patrick Jude M. Uljer

Gilbert Ian M. Dalida, a Certified Hospitality Professional and proud member of ITHP since December 2024, stands at the crossroads of tourism, community development, and creative entrepreneurship. With over a decade of diverse experience, he has built a career defined by service excellence, sustainability, and grassroots leadership—earning recognition both locally and nationally. As Operations Manager … Read moreLeadership Journey of Gilbert Ian Dalida

A Certified Tourism Professional (CTP) and Certified Hospitality Professional (CHP), Rogelio “Hajjie” M. Alejandro, Jr. has been a proud member of the Institute of Tourism & Hospitality Professionals (ITHP) since January 2024. With a career that spans continents, industries, and disciplines, Hajjie has become a dynamic figure whose work merges creativity, strategy, and service. Based … Read moreLeadership Journey of Rogelio “Hajjie” M. Alejandro, Jr.

A Certified Hospitality Professional (CHP) with a distinguished global career, Dr. Manida Xongmixay-Lau is redefining excellence in business solutions and customer experience. As Vice President for Business Solutions & Member Experience, she masterfully bridges operational strategy with transformative guest engagement, setting new benchmarks for hospitality leadership. Her CHP credential reflects the highest standards of service, … Read moreLeadership Journey of Dr. Manida Xongmixay-Lau

A Certified Hospitality Professional, Alessandro A. Pasague has built a career rooted in integrity, professionalism, and a genuine commitment to service. Respected in both academic and government sectors, he has excelled in roles that bridge policy-making, education, and community engagement. His professional journey began as an Administrative Officer, where he handled institutional records and supported … Read moreLeadership Journey of Alessandro A. Pasague

The hospitality and tourism industry is known for its high levels of customer service, making soft skills essential for success in this field. Soft skills refer to a set of personal attributes that enable individuals to interact effectively with others. In this article, we will explore some of the essential soft skills required for a … Read moreThe Importance of Soft Skills in the Hospitality and Tourism Industry

The hospitality industry is always changing, and in 2023, there are several trends that are shaping the industry. These trends are driven by consumer behavior, technological advancements, and sustainability concerns. Here are the top 10 trends that will shape the hospitality industry in 2023. Sustainability and Eco-friendliness: Hotels and restaurants are adopting eco-friendly practices such … Read more10 Trends Shaping the Hospitality Industry in 2023

The COVID-19 pandemic has significantly impacted the hospitality industry, forcing hotels and restaurants to shut down or operate at limited capacity. As the world begins to recover and adapt to the new normal, the hospitality industry faces numerous challenges and opportunities. Challenges in the ‘New Normal’ One of the most significant challenges faced by the … Read moreChallenges and Opportunities in the Post-COVID Hospitality Industry: Adapting to the ‘New Normal’