ITHP Webinar: Customer Relationship Management
Webinar Date: May 23, 2024
Time: 2:00 PM (GMT)
Overview:
The ITHP webinar on "Customer Relationship Management" held on May 23, 2024, featured Christian Narito and focused on effective strategies for building strong customer relationships in the tourism and hospitality industry. The session highlighted practical techniques for understanding customer needs, enhancing service interactions, and fostering long-term loyalty to support organizational growth.