Joann Rosales holds the dual distinction of being both a Certified Hospitality Professional (CHP®) and a Certified Tourism Professional (CTP®), credentials that formally validate her extensive expertise and leadership across the hospitality and tourism sectors. These certifications affirm her comprehensive understanding of industry standards and her commitment to operational excellence.
Her CHP® and CTP® credentials are demonstrated through a progressive 12-year career, culminating in her role as General Manager of Camayan Beach Resort and Hotel. In this capacity, she is responsible for the full scope of resort operations, from developing and implementing policies to managing budgets and ensuring superior guest satisfaction. This hands-on leadership provides a practical foundation for her certified professional status.
Her expertise is further evidenced by her deep operational knowledge, having previously served as Rooms Division Manager at Best Western Plus Hotel Subic, where she was directly responsible for upholding brand standards and managing both front office and housekeeping divisions.
This end-to-end experience in hotel management, from front-line supervision to executive leadership, solidifies the practical application of her certified knowledge in both hospitality (CHP®) and the broader tourism ecosystem (CTP®).
The combination of the CHP® and CTP® certifications positions Joann Rosales as a versatile and authoritative leader, uniquely equipped to drive performance and service excellence in the interconnected fields of hospitality and tourism.
Motivation for Pursuing CTP® and CHP®
“My desire to become more proficient in the field is the reason I applied for the Certified Tourism Professional (CTP®) and the Certified Hospitality Professional (CHP®) designations.”
Application to Teaching and Students
“Having worked in the hotel sector for over a decade and as a part-time college instructor, I am eager to continue developing and enhancing my skills to share them with the organization and with the students.”
Learning Philosophy
“I believed learning is a never-ending loop.”
Value and Future Growth
“These certifications strengthen my credentials, allow me to advance my skills and add even more value to the organization I work for. This credentials, in my opinion, might tremendously help my future pursuits and provide me with greater growth opportunities.”