Jeaneth D. Serna, CHP®, is a distinguished professional in the hospitality and education sectors, whose expertise is formally recognized by her certification. This credential validates her specialized knowledge and professional competence in hospitality management, underpinning her multifaceted career. Her professional standing is significantly enhanced by her academic achievements, most notably a Master of Science in Hotel and Restaurant Management earned with distinction, which provides a strong theoretical and research-based foundation for her practice.
Her career exemplifies a powerful synergy between advanced education and hands-on professional engagement. As a Licensed Professional Teacher and an Assistant Professor at Pampanga State University, she integrates her certified hospitality knowledge directly into her teaching, shaping future industry professionals.
Jeaneth actively extends her expertise beyond the classroom as a frequent speaker and demonstrator on topics like food plating and fruit carving, including international engagements in Cambodia, and serves as a judge for major culinary competitions.
This combination of certified expertise, academic distinction, and active industry participation establishes her as a respected educator and a dynamic contributor to the hospitality field.
How She Discovered ITHP
“I discovered the International Tourism and Hospitality Professional program during the pandemic, at a time when social media served as the primary channel of communication. After reviewing their official page, I applied for certification in hospitality professionalism. I successfully completed the online examinations and was pleased to have passed, thereby earning my certification as a hospitality professional.”
How ITHP Contributed to Her Career Growth
“Being part of the International Tourism and Hospitality Professional (ITHP) has greatly enhanced my career by providing international recognition and credibility in the field. The certification validated my skills and knowledge, aligning them with global standards and best practices in hospitality and tourism.
This achievement not only strengthened my professional profile but also opened doors to new opportunities, allowing me to compete more effectively in both local and international markets.
Moreover, ITHP has contributed to my personal and professional growth by fostering continuous learning, adaptability, and confidence. The experience of completing the certification during the pandemic reinforced my resilience and commitment to excellence, while also motivating me to inspire others in the industry.
It has equipped me with broader perspectives, stronger leadership capabilities, and a deeper sense of responsibility to uphold service quality and contribute to sustainable tourism development.”
How ITHP Helped Her in Her Current Role
“Being part of the International Tourism and Hospitality Professional (ITHP) has enriched my teaching practice by providing access to globally recognized standards and frameworks in the industry. The certification has strengthened my credibility as an educator, allowing me to integrate international best practices into my lectures and course materials.
This has enabled me to guide students not only in theoretical concepts but also in practical applications that align with the expectations of the global hospitality workforce.
Moreover, ITHP has enhanced my ability to mentor and inspire students by sharing firsthand experiences of professional certification and continuous learning. It has given me deeper insights into current industry trends, service excellence benchmarks, and leadership competencies, which I now embed into classroom discussions and training modules.
In this way, ITHP has helped me bridge the gap between academic instruction and realworld professional standards, preparing students to thrive in both local and international hospitality settings.”
Her Advice to Future ITHP Members
“Joining the International Tourism and Hospitality Professional (ITHP) is a valuable step for anyone seeking to advance in the hospitality and tourism industry. My advice is to approach the certification with a mindset of continuous learning and openness to global standards.
The program not only validates your skills but also exposes you to best practices that are recognized internationally, which can significantly enhance your credibility and career opportunities.
Equally important is to view membership as more than just a credential—it is a platform for professional growth and networking. Engage actively with the resources, communities, and opportunities that ITHP provides. By doing so, you will gain insights into emerging industry trends, strengthen your leadership capabilities, and position yourself to contribute meaningfully to the evolving landscape of tourism and hospitality.”