Jenny Leht V. Moreno holds the Certified Hospitality Professional (CHP®) designation, conferred by the Institute of Tourism and Hospitality Professionals in February 2025. This performance-based certification formally recognizes her extensive leadership and long-term dedication to excellence within the global hospitality sector.
Her CHP® credential is substantiated by a robust 18-year career, prominently featuring her role as an Assistant Restaurant Manager with Princess Cruises. In this capacity, she has demonstrated expert-level competency in managing multinational teams, ensuring compliance with international health and safety standards like USPH and HACCP, and optimizing restaurant operations to deliver exceptional guest experiences in a high-paced, multicultural environment.
This leadership is built upon a comprehensive operational foundation, with experience spanning roles from Room Attendant at a luxury hotel to Service Crew, providing her with an all-encompassing understanding of hospitality service delivery. Her practical expertise is further reinforced by an advanced academic background, including a Master’s degree in International Hospitality and Tourism Management.
The CHP® certification validates Jenny Leht V. Moreno’s proven ability to apply strategic hospitality management principles and transformational leadership, positioning her as an accomplished professional dedicated to the highest standards of the industry.
Discovery of ITHP
“I discovered ITHP while exploring ways to transition from cruise line restaurant operations into the academic side of hospitality and tourism. Knowing that I had limited experience in teaching, I wanted to strengthen my credentials and validate the industry expertise I had gained over the years.
I began researching reputable institutions that offer professional certification aligned with international standards, and that’s when I came across ITHP. Its strong focus on both academic and practical excellence immediately stood out as the right fit for my professional goals.”
Career Growth Through ITHP
“Being part of ITHP has significantly enhanced my professional profile, especially when applying for faculty positions in universities. It added credibility to my industry experience and made my credentials more competitive in the academic field.
More importantly, it gave me the confidence to believe that my years of hands-on experience in cruise ship operations are not only valid but valuable—and worth translating into meaningful lectures for future hospitality and tourism professionals. ITHP helped bridge the gap between practice and academia, empowering me to pursue this new career direction with purpose and assurance.”
Support in Her Current Professional Role
“While I have not fully transitioned from cruise operations to the academe yet, earning the ITHP certification has already made a meaningful impact in my current role. Since earning my certification, I’ve been entrusted with bigger roles, and my views are more often heard and considered.
It has elevated the level of respect and trust I receive from my superiors, peers and team members, as it validates my commitment to continuous learning and professional development. It also reinforces my credibility as a leader, showing that my industry experience is not only practical but also aligned with global standards in hospitality and tourism.”
Advice to Aspiring Members
“Don’t hesitate to invest in your professional development. Becoming a member of ITHP is a valuable step toward strengthening your credentials, gaining global recognition, and opening new career pathways, whether in operations, leadership, or academia. It’s more than just a certification; it’s a validation of your experience, and a commitment to growth in the hospitality and tourism industry.”